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| How To Avoid Getting Mugged By Mr. Bad-Wrench |
| Author | Sal Fariello |
| Pages | 224 |
| Item# | 4036P |
| Price | $9.95 |
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Automotive consultant and former service management executive Fariello exposes shocking facts about automotive service centers. This no-holds-barred bestseller shows you how to deal with your automotive service department so you don't get ripped off or auto-mugged. Includes shocking new revelations about General Motors' and Fords' customer relations practices.
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