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Energy & Automotive
How To Avoid Getting Mugged By Mr. Bad-Wrench         By Sal Fariello
        224 Pages
        Item# 4036P
        Price $9.95


Automotive consultant and former service management executive Fariello exposes shocking facts about automotive service centers. This no-holds-barred bestseller shows you how to deal with your automotive service department so you don't get ripped off or auto-mugged. Includes shocking new revelations about General Motors' and Fords' customer relations practices.

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